Answers

Frequently Asked Questions

How do I register my warranty?

Find the Product ID — printed on a sticker on the base of your appliance, or on the warranty card inside the box — then fill in the form on our Warranty Registration page. Coverage activates immediately once submitted.

What if my Product ID isn't recognized?

Double-check you've entered it exactly as printed. If it still isn't found, contact our support team right away — it may indicate the product wasn't sourced through an authorized dealer.

How long is the warranty period?

Warranty length varies by product and is shown on the product page and on your warranty card. The HB-1400 Series Blender carries a 2-year motor warranty from the date of purchase.

How do I book a repair?

Visit your nearest authorized service centre with your appliance and proof of registration. All warranty repairs require approval before work begins, and every repair is logged against your product's Product ID.

Can I use a third-party repair shop?

Repairs done outside an authorized Holmburg service centre may void your warranty, since we can't guarantee genuine parts or workmanship were used.

How do I know a product is genuine?

Use our Verify Genuine Product tool and enter the Product ID from the sticker on the base or your warranty card. It will confirm authenticity and current warranty status instantly.

How do I become a Holmburg dealer or distributor?

Visit our Become a Distributor page and submit your business details. Our team reviews every application personally.

Still have a question? Get in touch or chat with us on WhatsApp.